Effectively manage the operational activities in the branch (Genoa City & Pell Lake), supervise branch operations staff, and ensure high level of quality customer service.

  Manage and oversee branch operations staff including CSRs and
   Personal Bankers.
  Organize team atmosphere within branch that will encourage
   positive morale, growth, and development among the employees
   so that they may assume positions of greater responsibility
   within the bank.
  Provide cost efficient, continous service in branch with
   consumer products and loans, referrals to other departments,
   and cross-selling efforts.
  Oversee and ensure optimal branch operations, efficiencies, and
   staff levels in the branch.
  Communicate information and/or changes to staff on regular
   basis and hold monthly staff meetings.
  Work with HR/Supervisor in performing the operational tasks
   of compensation (salary and incentives), recruitment process,
   performance reviews, coaching, mentoring, discipline, and
   couseling as required.
  Maintain professional level of communication between branch
   and other departments of the bank.

  Must have prior experience managing a Retail Bank Branch.
  Proven leadership and management qualifications.
  Working knowledge of teller operations, personal banking, and
   lending.
  Good written and verbal skills.
  Sales experience preferred.
  Knowledge of bank products and sales skills are a must.

  Perform daily teller duties.
  Assist consumer and commercial customers with transactions.
  Provide friendly, professional service while effectively cross-
   selling products/services to new and existing customers.
  Use good judgment and established procedures to reduce losses
   and minimize cash variations.
  Assist with opening and/or end of day procedures.
  Perform various other teller duties.

  Prior teller or cash handling experience is preferred.
  Must have excellent customer service skills.
  Must have the ability to be a team player.
  Must have basic computer skills.

  Work closely with the Director of Retail Operations in the
   strategic planning, development, and implementation of goals
   and vision for the entire Retail Operations Division, as well as
   setting and achieving the retail operational goals set forth for the
   branches within designated district.
  Manage, develop, and coach Branch Managers within designated
   district. Assist and guide Managers in developing their staff,
   making sound business decisions, establishing effective operating
   procedures, and ensuring all bank policies and legal requirements
   are met.
  Ensure high levels of customer service are maintained in the
   primary branch and designated district. Ensure staff is
   knowledgeable on all bank products and services, sales
   opportunities are acted upon, and referrals to other business
   lines are achieved as appropriate.
  Organize team atmosphere and develop professional
   communication across branch and department network.
   Encourage positive morale and personal development to create
   an atmosphere of service, cooperation, and success.
  Effectively manage the operational activities of the primary
   branch while also overseeing and/or providing direct service to
   customers as it relates to consumer loans, new accounts, and
   teller line.
  In conjunction with the Facilities Manager, maintain the primary
   branch facility and equipment and recommend cost effective
   improvements that will enhance the customer experience.

  10+ years related experience in branch operations (New
   Accounts, Consumer Loans, Teller Line, Vault, ATM, etc.)
  Experience managing multiple bank locations highly preferred.
  Proven management and leadership skills; ability to guide and
   motivate staff.
  Relevant background and knowledge of bank products, policies,
   and procedures is required.
  Good judgment and good decision making skills necessary.
  Strong communication, human relations, and customer service
   skills.
  Attention to detail and accuracy.
  Ability to perform multiple duties and work under pressure.

  Schedule mortgage loan closings.
  Prepare loan documents for closings.
  Assemble and verify accuracy of loan documentation.
  Interact with loan officers and loan processors.
  Ensure closing packages are distributed in a timely manner.
  Organize all loan information for closings.
  Complete various assigned projects for the mortgage loan
   processing department.

  Prior mortgage loan processing is highly encouraged.
  Ability to perform multiple duties and work under pressure.
  Great attitude required!
  Must be highly organized.
  Good working knowledge of computer software applications
   (Word, Excel, etc.) is required.

  Perform daily customer transactions in an accurate, efficient,
   and friendly manner.
  Provide professional customer service to new and existing
   customers.
  Effectively cross-sell products/services to new and existing
   customers.
  Use good judgment and established procedures to reduce losses
   and minimize cash variations.

  Previous teller or cash handling experience is preferred.
  Customer service skills required.
  Strong people skills are a must.
  Must be able to work in a team environment.
  Must have basic computer skills.

This position performs duties necessary to process and maintain loans and also performs various duties related to loans. Duties include and are not limited to:
  Process and maintain new notes, renewals, payments, payoffs,
   credit ratings.
  Balance loan system and process and prepare reports/billings.
  Upload new loans to host system, including related procedures.
  Answer inquiries from customers, officers, and employees of the
   bank in a friendly and professional manner.
  Various other duties.

  Loan operations experience is a plus.
  Good working knowledge of computer software applications
   (Word, Excel, etc.) is required.
  Must be highly organized.
  Must have strong initiative and follow-through skills.
  Attention to detail and accuracy is a must.
  Possess strong communication skills, written and oral.
  Ability to perform multiple duties and work under pressure.
  Possess a positive attitude.
  Ability and desire to work in a team environment as well as
   independently.

To serve First Banking Center's customers by performing in an accurate, efficient, and friendly manner.  Perform as a customer service representative by providing friendly professional service while effectively cross-selling products/services to new and existing customers.  To use good judgment and established procedures to reduce losses and minimize cash variations.

  Prior teller or cash handling experience is preferred.
  Customer service skills required.
  Strong people skills are a must.
  Must be able to work in a team environment.
  Must have basic computer skills.
  Outgoing, friendly, and courteous people are preferred.